Cross-cultural Communication
Do Not Make Assumptions Given the enormous, and often hidden, challenges associated with successful communication within homogenous groups, the additional pitfalls of communicating to different cultures and ‘foreign’ markets can be a minefield of complexity. This further exacerbates the risks of
Let your Staff Push-back
Let your Staff ‘Push-back’ to Improve Effectiveness The Context Observing, or experiencing, inept people is not uncommon. By this, I mean ineffective (not doing the right things), inefficient (not doing things right) or incompetent (unable to do things right). Relying on people’s
FOBI – A Pleasant Fear
An abbreviation is a truncated word; an acronym is made up of parts of the phrase it stands for and is pronounced as a word; an initialism is an acronym that is pronounced as individual letters. FBI (Federal Bureau of
Testing Ideas
The Context There are dozens of references on how to present a good idea’. When it comes to presenting ideas my experience is that the ‘pitch’, i.e. method and format, enjoys far more preparation attention than the idea itself. No matter
Testing ideas…
...by Tearing them Apart There are dozens of references and guidelines on 'how to present a good idea’. But, how do you determine if it is a good idea? I will share a technique that expounds on an interesting method of
Interview tactics
The Context As the employer, you have reviewed the applications, completed the initial screening phone interviews, and are setting up face-to-face, albeit virtual, interviews. From there you will move quickly to applicant assessment, background, and reference checks, the job offer and
That is not a Great Question?
There are numerous websites, platforms and programs offering advice, processes and steps on how to write and ask great questions and, there is no shortage of opinion on the ‘power’ of great questions. We all seem to want to ask
Communication Deconstructed
Communicators - Get them to get it! People communicate and need communication, every day. Communicators remain confident that their messages are being received and understood. Many receivers however remain confused or indifferent. Whether or not you ‘get them to get it’